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Terms and Conditions + Cancellation Policies

KulluManali.com

TERMS AND CONDITIONS:-

Do not consult anything regarding sightseeing / cab timing from driver. Be in touch with Ajay / Rampal for the same.
Keep all your Documents outside and not in Baggage so that you call up at the concern numbers given in the Voucher / Tickets.
Pick up and drop (only with sightseeing) is a complimentary service (if and when provided) and will be as per the availability of the Cabs / Climate Conditions.

As the pick up / Drop service is not chargeable and is completely complimentary service, Company will also not pay any resulting expenses or additional costs.

Luggage charges of Rs 10 per Bag / Suitcase will be extra in Volvo.

Check in / Check out time is 12 pm. If Bus reaches early at 8/9 am. Rooms would be provided as per the availability.
Charged of Heater (If Required), will be charged as per the Hotel Policy.

In Sharing Cab dropping will be at Mall Road in return.

Incase of cancellation / Alteration, rules will be applicable according to the Company Policy. Refund will be proceeded as per the product / package and will be done with in 25 days of time.

We pay appropriate compensation for SIGNIFICANT CHANGES or cancellation of your entertainment package arrangements unless the change to or cancellation of your arrangements occurs by reason of unusual and unforeseeable circumstances beyond our control or that of our suppliers, such as war, terrorist activity, natural or nuclear disaster, adverse weather conditions, Strikes etc. In these circumstances we will also not pay any resulting expenses or additional costs.

For Terms conditions and detailed cancellation policy visit http://www.kullumanali.com/cancellation.php
Pick up / Drop from Bus Stand is not possible in the Month of Dec to Feb Specially due to unusual and unforeseeable circumstances beyond our control (Specially adverse weather conditions, Snowfall blockage )or that of our suppliers, such as war, terrorist activity, natural or nuclear disaster, etc. Though sightseeing cost would definetely be refundable if client miss any due to snowfall blockage on roads.
Company is assisting in Bus bookings Delhi - Manali / Manali - Delhi / Manali - Shimla / Shimla - Manali and make customized package to make it easier for our Clients. Company is not responsible for any cancellation of Bus Service due to unusual and unforeseeable circumstances beyond our control or that of our suppliers, such as war, terrorist activity, natural or nuclear disaster, adverse weather conditions, Snowfall blockage etc. In these circumstances Company will also not pay any resulting expenses or additional costs. However depending on the situation Company will definitely try to make the hotel cancellation cost to minimum.

Cancellation Rules and Regulations

* 20% of the tour cost /package would be forfeited for cancellation made before 15 days of arrival date at hotel

* 35% of the tour cost /package would be forfeited for cancellation made before 10 days of arrival date at hotel

* 50% tour cost / package will be forfeited for cancellation made between 10 days to 60 hrs of arrival date at hotel.

* 75% tour cost / package will be forfeited for cancellation made between 60 hrs to 48 hrs of arrival date at hotel.

* No refund in any case for cancellations within 48 hrs of arrival date at hotel

* Preponement / Postponement of any booking will be treated as Cancellation and is liable fo cancellation charges as   mentioned above

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